FAQ

Can I cancel my order
You may cancel your order within 1 hour of purchase. Please note, most products are made to order. We will not be able to cancel your order if you contact us after the cancellation period has passed, or if your item is already in production.

When will I receive my order
Please allow :
1-5 business days processing time for fine art paper prints;
2-8 business days processing time for giclee canvas prints.
Shipping time may vary depending on your location. Once your item is created we will do our best to pack and ship as soon as possible. We will send you an email with the tracking information.

Do you offer express shipping, do you ship to PO boxes
We do not offer express shipping and do not ship to PO boxes at this time.

How much does shipping cost
We currently offer free shipping within the contiguous United States. International shipping cost may vary depending on your location.

Shipping Outside Of The United States
Once the artwork leaves our location you will be responsible to track ( tracking number is provided) and pay any applicable custom fees as required by your home country.

Can I Buy It As A Gift
Absolutely. Our fine art prints and home decor items would make a great housewarming gift for your friends and family.
We will not include an invoice with orders marked as gifts.

Discounts
Please see the announcement bar at the top of the home page for all current discounts and special offers. You may also contact us for quantity discounts.

Are there any extra charges
There are no extra charges after you place an order - unless there is an additional or extra services requested by the customer. If you are located outside of the United States, your country may collect custom fees on your order. You will be responsible for such taxes and fees, imposed by your country. We have no control over these charges. Please check your local customs laws prior to ordering.

Do you offer exchanges
At this time we do not offer exchanges.

What is your return policy
All items are made-to-order, however If there is an issue with your order you must contact us within 14 days of receiving the artwork and return it within 30 days. To receive a refund, the artwork should be returned unused in the original packaging. Returns are not accepted beyond the 14 day time frame window. If there is an issue with your order when you receive it and it was at our fault we will issue a refund or work with you to fix this. You must contact us prior to returning an item. Unauthorized returns, and custom orders can not be refunded. Customers are responsible for return shipping costs.

Are your canvas prints framed?
All canvas prints come stretched onto wooden stretcher bars and ready to hang. We include a free floater frame, in dark walnut color, with small and medium size canvases ( up to 24 x 24'' or 24 x 36''). Canvases over 24'' are not framed. We only offer dark walnut color plastic floater frames at this time.

Sales Tax
We collect and remit sales tax on all IL purchases.